Q: Is this really free conference call service?
A: Yes, conference calls are provided at no cost. Free Conference Calling does not charge for its conference call service, it's free to use. All participants in the conference calls dial a toll number, not a toll-free 1-800 number. Any costs incurred depend on the caller's long-distance plan.
Q: Can I use this for more than one conference call?
A: Yes. You can use our service for conference calls as often as you like. The conference codes you receive upon sign up are yours to use anytime a conference call is needed.
Q: How many people can I have on a conference call?
A: There is a maximum capacity of 500 callers per conference call.
Q: Can I record my conference calls?
A: Yes. You can record your conference call by selecting 5* from the telephone during the conference call. The conference call recording MP3 is posted in the "Recordings" section after you login. Listen, download and make public for others easily.
Q: What is Online Call Management?
A: You can view and control your conference call from a web-browser and control all available conference call features.
Q: How long can my conference call last?
A: Conference calls are limited to 6 hours per single call.
Q: Is my contact information going to be sold?
A: No. Your information will not be sold or rented. Free Conference Calling will occasionally send important conference service updates.
Q: Can callers outside the United States join my conference call?
A: Yes. Any caller able to access a U.S. telephone number is able to join.
Q: Is this a Voiceover Internet Protocol (VoIP) service like Skype™?
A: No, this is not an Internet phone service. Free Conference Calling uses the same phone network most people use every day with crystal-clear quality. However, our conference call service allows access from VoIP services, including, but not limited to, Skype™ or Vonage™.
Q: What about security?
A: A four-digit host code is provided to the account holder for a much higher level of security than other conference services which only distinguish between host and participant by a * or # sign. You can also view your call online, disconnect callers and lock your conference as needed.
Q: Can you provide me a local dial-in number?
A: Our dial-in numbers are determined by the location of our telecom services rather than caller location.
Q: Will I be charged long distance?
A: Every participant will dial a toll number (not toll-free or 1-800 number). Depending on your long-distance plan or phone service, you may be charged long-distance fees by your telephone provider.
Q: How do I set up a free conference call?
A: Sign up now and receive your conference call information instantly. Just provide your participants the conference dial-in number and conference code to access your free conference call and specify the date and time of your call with time zone.